The benefits of choosing SRS for your computer services and networks.

At SRS Copycom Ltd our aim is to provide our customers with tangible business benefits through the cost-effective use of available technologies.

Computer Maintenance

Contracted support for your computer hardware provides you with business continuity through:

• Guaranteed response times.
• Guaranteed fix times.
• Guaranteed loan equipment while your own equipment is being repaired.

Remote monitoring of your operating system helps avoid problems occurring, thus avoiding potentially expensive downtime.
Fixed price contracts allow you to budget accordingly, while providing peace of mind that any problems will be addressed on a timeous basis.
Flexible payment terms allow you to spread payments, thus easing pressure on your all-important cash flow.

Computer Networks

At SRS Copycom Ltd we advise our customers on the best use of IT to help them achieve their business goals.
For example, installing a computer network can improve efficiency and productivity through:

• The ability to share printers and other peripheral devices means expenditure on such devices can be reduced.
• Staff being able to deal with more customers/clients at the same time by accessing centrally held customer databases.
• Key company information held and maintained on a central server means all staff can access and share one up-to-date version.

Thin Client Networks

Many organisations are now looking at deploying “thin client” technology.

Business Email

SRS provides hosted e-mail services using secure and reliable hardware and software. The benefits to our customers are:

• Cost savings - as there is no need for you to purchase and maintain relevant software.
• Time savings - as SRS monitors and maintains the system for you.
• Peace of mind in the knowledge that your e-mail will always be up and running.

Business Messaging

SRS also provides a Business Messaging Service using Windows Instant Messaging.
The benefits to our customers are:

• Your staff are able to communicate with each other on a “real-time” basis – this can be crucial when there is a time-sensitive decision to be made or when an important discussion requires to take place which involves several key people.
• Person-to-person communication across your organisation is enabled without the need for expensive business travel or costly phone bills.
• Increased productivity of team members, as geography is not a barrier due to the ability to connect from remote locations.

Consultancy

As a 21st century IT services company we are keen for our customers to make the best use of computing technology to help their businesses grow.
We discuss with our customers what they wish to achieve through the use of IT and any concerns they have on any aspect of its implementation or application. We then put together a solution tailored to the needs of each customer, which is explained in a jargon-free manner.
This tailored solution is aimed at providing our customers with:

• Problem – free computing.
• A best–fit solution that doesn’t break the bank.

Virtual IT Manager

For customers who do not have an in-house IT expert SRS can be your virtual IT manager, looking after all of your computing requirements.
The benefits of using SRS as your virtual IT manager are:

• You receive expert advice as and when you need it – no need to employ a full-time resource and to incur the additional costs of employment such as employer’s national insurance contributions, holidays, sick pay etc and the legal responsibilities relating thereto.
• The cost saving from using SRS, as opposed to hiring and employing a full-time in-house resource, means that cash can be freed up to use elsewhere in your organisation.
• You can concentrate more on what you do best, in the knowledge that your IT systems are under control.