SRS Copycom Ltd Scotland - Hardware support services Scotland UK.

SRS Copycom Ltd provide a comprehensive range of hardware and software support services. We look after businesses and organisations throughout Scotland including Aberdeen, Edinburgh, Glasgow, Dundee, Tayside, Strathclyde.

Computer hardware support services Scotland UK

SUPPORT OPTIONS BREAKDOWN

FULLY COMPREHENSIVE SUPPORT

• Annual service charge includes the supply of all parts and labour (with the exception of consumable items)
• Guaranteed response – tailored to meet customers requirements
• Guaranteed fix – tailored to meet customers requirements
• Loan equipment of an equal or higher spec provided
• Flexible payment options (monthly / quarterly / yearly)

LABOUR ONLY SUPPORT

• Annual service charge includes the supply of all labour (parts supplied at a discounted rate)
• Purchase a block of labour incidents or hours in advance (parts supplied at a discounted rate)
• Guaranteed response time – tailored to meet the customers requirements
• Loan equipment supplied subject to availability (priority given)
• Flexible payment options

ADHOC SUPPORT

• No annual contract required
• Costs calculated on an hourly basis, plus parts / fourth party repairs.
• Loan equipment supplied subject to availability

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