SRS Copycom Ltd Scotland - PC software support services Scotland UK.

SRS Copycom Ltd provide a comprehensive range of software support services. We look after businesses and organisations throughout Scotland including Aberdeen, Edinburgh, Glasgow, Dundee, Tayside, Strathclyde.

Software support services Scotland UK

• Support provided on Microsoft server and desktop operating systems
• Guaranteed response times – tailored to meet the customer requirements
• Annual costings calculated on a per user basis or by purchasing a block of support hours / days
• Support provided by telephone / remote dial-in / on-site – tailored to meet the customers requirements

Re-active support includes:

• E-Mail / Internet Problems
• Network Problems
• Backup Incomplete
• PC Crashing
• Printer Connection Issues
• Server Crashing

Pro-active support includes:

• Monitor Server Disk Space
• Mailbox Maintenance
• Network/Server Performance
• Software Patch Deployment
• Anti Virus Update Checks
• Add/Delete New Users
• Install/Setup New Equipment
• Internal Equipment Moves
• Verify Backup inc. Tape Restore
• Flexible payment options